feedback

Dear Customer,

Your feedback is invaluable to us in order to consistently improve our standards and services.
We would be grateful if you could answer the questions below and add any comments or suggestions that could have enhanced your experience.

For each question please select the relevant rating (1 is very poor and 10 is excellent)

Booking Process

1. How efficiently and professionally was your enquiry dealt with? *
0

2. Were you given all the information you needed? *
0

3. Please write down any comments or suggestions that could have improved your booking enquiry*

Welcome On Arrival

1.How warm was the welcome you received when you arrived? *
0

2. If this was your first visit, how efficiently was your introduction to the facilities dealt with? *
0

3. Please write down any comment or suggestions*

Overall Facilities

1. How Satisfied were you with the overall cleanliness of the facilities? *
0

2. Please write down any comments or suggestions*

Treatments / Toning Tables

1. How warm was the welcome you received from therapist / Instructor? *
0

2. How confident and at ease did the induction process make you feel? *
0

3. Was the induction personalised to your needs and expectations? *
0

4. How was the overall quality of your experience? *
0

5. Please write down any comments or suggestions that could have improved your experience*

Check Out

1. Please rate the time the staff took to ensure your overall experience met with your expectations? *
0

2. Please rate the overall efficiency of the checkout process*
0

Employees in general

1. Please rate how professionally the service in general was delivered*
0

2. How approachable were the staff? *
0

3. Did you experience any form of exceptional attention during your visit with us? *
yes no 

Overall

1.Please write down any comments or suggestions on your overall experience with us and also the name of any staff member who made you feel “special” during the day. *

2. Have you visited any other Beauty or Toning Tables facility? *
Yes No 

3. How likely are you to recommend Madina Beauty / Toning Tables to a friend or colleague?
0